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Microsoft gentager, at udvide støtten til Skylake-pc'er med ældre Windows-versioner

Microsoft sagde i dag, at det har tweaked sine support muligheder for kunder, der ønsker at køre de nyeste Intel Skylake processorer på Windows 7 eller Windows 8.1. Microsoft vil udvide sine specialiserede supportmuligheder i et år og tilbyde flere opdateringer til disse kunder, når den specialiserede supportperiode udløber.

En forunderlig historie

These are likely welcome changes to what Microsoft set up in January, when the company outlined a plan to provide specialized support for business customers who wanted to buy a PC powered by Intel’s latest Skylake processor, but who also wanted to stick with Windows 7 eller Windows 8.1. Microsoft accepterede at støtte snesevis af specifikke pc'er, herunder spil-pc'er fra virksomheder som Dell.

After July 2017, though, that support would end — save for only the most critical updates — and customers were expected to move to Windows 10. Det var alt for hurtigt for virksomheder, hvoraf de fleste først har migreret til Windows 7.

The idea, from Microsoft’s perspective, was that the growing gap between the aging Windows 7 OS og den nyeste Skylake hardware leverede mange muligheder for fejl og andre fejl, og de ville kun stige over tid. Skubber kunder til Windows 10 i slutningen af ​​denne overgangsperiode vil bidrage til at afhjælpe dette.

Men efter kundens tilbageslag, støtteperioden for Windows 7/8.1 on Skylake will now end a year later, on July 17, 2018. After that, Microsoft said all critical security updates will be targeted for Skylake systems until extended support ends, a softening of the “most critical” language Microsoft used previously.

Holde kunden glad

Jeremy Korst, the general manager of Windows marketing, said the company has “received feedback” on how it had handled the previous rollout — negative feedback, presumably. “A key part of this update was our commitment to continuing to lead with a customer-first approach,” he wrote in a blog post.

Kunderne tog dog hurtigt op på forskellene: Hvorfor sluttede støtten til Skylake-systemer i 2017, især når der blev udvidet støtte til Windows 7 on the previous Broadwell systems ended in 2020? And what did this “most critical” language actually mean for the updates those Skylake systems received? Older versions of Windows Server also runs on Skylake, but without the tangle of support options.

All these questions undoubtedly influenced Microsoft’s revised stance. “This guidance is designed to help our customers purchase modern hardware with confidence, while continuing to manage their migrations to Windows 10,” Korst wrote.

This story, “Microsoft relents, extending support for Skylake PCs with older Windows versions” was originally published by PCWorld.

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