UK communications regulator Ofcom is examining the impact of chat and video services, such as WhatsApp, Zoom and FaceTime, on traditional calling and messaging. It is also attempting to find out whether their inability to allow cross-platform communication raises concerns. The process is only just beginning and can take many months, years even, but Ofcom wants to ensure that … [Read more...] about Ofcom sets its sights on WhatsApp, Zoom and FaceTime
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Ofcom rules will require ISPs to guarantee minimum net speeds
Customers will be able to exit contracts for free if they don't get advertised speeds Ofcom has proposed changes to its codes of practice governing the provision of broadband, which will enhance the rights of consumers and force internet companies to give clearer guidance over internet speeds. The regulatory body argues that too many customers still fall foul of … [Read more...] about Ofcom rules will require ISPs to guarantee minimum net speeds
Ofcom rolls out performance scorecards to help you find the best phone and broadband deals
The scorecards are designed to help customers choose the best providers, and for the providers to see areas where they can improve As part of a new initiative from the UK Regulators Network (UKRN), Ofcom has joined forces with regulators from the water, energy and banking sectors to release a set of performance scorecards for their respective industries. The scorecards are … [Read more...] about Ofcom rolls out performance scorecards to help you find the best phone and broadband deals