This post features solutions to fix Error 0x800701AA; the cloud operation was not completed in Windows 11/10. OneDrive is a Microsoft cloud storage service that allows you to store and access files from anywhere on any device. This error usually occurs due to an unstable internet connection or insufficient storage on your device. Fortunately, you can follow some simple steps to fix this error. The complete error message reads:
An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem.
Error 0x800701AA: The cloud operation was not completed before the time-out period expired.
Fix OneDrive Error 0x800701AA: The cloud operation was not completed
To fix the Error 0x800701AA, The cloud operation was not completed before the time-out period expired on OneDrive, you can follow these suggestions:
- Relaunch OneDrive
- Run Windows Store Apps Troubleshooter
- Map a network drive for SharePoint document library
- Reset OneDrive
- Logout and Login into your OneDrive Account
- Reinstall OneDrive
1] Relaunch OneDrive
Before you proceed, we suggest that you close OneDrive in the taskbar and then relaunch it and see if this makes the problem go away.
2] Run Windows Store Apps Troubleshooter
Before getting started with different methods to fix this issue, run Microsoft’s built-in Windows Store Apps troubleshooter. Here’s how:
- Press Windows Key + I to open Settings.
- Scroll down and select Troubleshoot > Other Troubleshooters.
- Click on Run beside Windows Store Apps.
- Once the process is complete, restart your device to see if the Xbox error has been resolved.
3] Map a network drive for SharePoint document library
You can map a network drive for the SharePoint document library if the error appears on a work account. It’s a built-in feature offered by OneDrive that creates a network hub and improves accessibility. Here’s how:
- Open the Microsoft OneDrive login page on any of your preferred browsers.
- Enter your Microsoft Account login credentials.
- Open the file you want to download and copy its URL.
- Now open the File Explorer, right-click on Network in the right pane, and select Map Network Drive.
- In the Map Network Drive tab, click on Connect to a website that you can use to store your documents and pictures.
- The Network Location Wizard will now open. Click on Next and select Choose a custom network location.
- You’ll now be asked to specify the location of your website. Paste the URL copied earlier.
- Click on Next and then on Finish.
- Now open Windows Powershell as an administrator, type in the following command and hit Enter.
{
$_.FullName
Get-Content -Path $_.FullName -first 1 | Out-Null
}
Restart your device once done and check if the issue gets resolved.
4] Reset Onedrive
If the error still isn’t fixed, the cache files of OneDrive may be corrupted. Reset OneDrive to its default values to fix this issue. Here is how you can do it:
- Press the Windows Key + R to open the Run dialog box.
- Type in the following and hit Enter.
%localappdata%MicrosoftOneDriveOneDrive.exe /reset
- Doing so will reset all the components of OneDrive.
- Restart your device once done and check if the issue gets fixed.
Resetting OneDrive can sometimes help resolve synchronization issues by resetting all the default settings. After resetting the application, it will perform a full sync. Users will not lose any data by resetting or uninstalling OneDrive.
5] Check Space on your Onedrive Account
This step involves checking if you have enough space available on your device. This error could occur if there isn’t enough space on your device’s hard drive. Here is how you can do it:
- Open File Explorer, right-click on the hard drive partition with OneDrive, and select Properties.
- Navigate to Storage and check if your device has enough storage space available.
- If not, click on the OneDrive icon on your taskbar and click on Settings.
- Navigate to the Account tab and click on Unlink this PC.
- Restart your device once done, login into OneDrive, and sync all your data.
- Now check if the error code 0x800701AA gets fixed.
6] Reinstall OneDrive
If none of these methods were able to help you, consider reinstalling OneDrive. This has been known to help most users fix this error.
Hope something here helps you.