Fix Graphics device driver error code 43 on Windows 10


If you receive an error message, Windows has stopped this device because it has reported problems (Code 43) on your Windows 10, using Intel or AMD Graphics Cards (GPU), then see this post will help you fix the issue. Many a time you will receive an error on Windows 10 PC that the device has stopped working. It’s a generic error code 43, which can happen with any device. If you have received this as graphics device problems with Device Manager Error Code 43, here is the solution to fix it.


Graphics device driver error code 43

When a graphics device i.e. your Graphics Card or anything which relates to graphics fails, the system get noticed that the device isn’t working properly. There can be two reasons for this. Either there is a hardware problem, or the driver of the card has failed. While the later can be fixed, the former will need replacement in worst case scenario.

Windows has stopped this device because it has reported problems (Code 43)

If you open Device Manager and navigate to the hardware which had this issue, you will notice an error message similar to “Error Code 43: Windows has stopped this device because it has reported problems”. This will be visible under the General tab.

Try the following to fix this issue.

1] Update the device driver

Windows 10 Updates now offer drivers by the OEMs when it passes through its compatibility test. It is possible that the latest version of Windows 10 and the driver are not compatible with each other. You can either mannually update the driver by downloading from the OEMs website or check with Windows Update.

  1. Press WIN + X + M or right-click the Start button, and then select Device Manager.
  2. Expand the list of devices, and look for a device which has a yellow exclamation next to it. This signifies that the device has an issue.
  3. Right-click the device and select Properties.
  4. Select Driver, and then select Update Driver.
  5. Select Search automatically for updated driver software.

This will force Windows Update service to look for the latest driver. If a driver update is available, it will install automatically. Select Close when it finishes installing. You may have to restart your Windows 10 PC in some cases.

Read: How to Uninstall, Disable, Roll Back, Update Device Drivers.

2] Roll back the device driver

While the latest drivers are rolled out to make sure to keep issues at bay with every Windows 10 Upgrade, sometimes it doesn’t work. If you have an update that was recently installed or you had manually update the driver software using the OEM Software, the only way out is to roll back to the previous version of driver which was working.

  1. Go to Device Manager.
  2. Find the device which was causing the problem. It will be marked with a yellow exclamation point next to it.
  3. Then tap and hold or right-click the device and select Properties.
  4. Select Driver, and then select Roll Back Driver.

If this doesn’t work, we suggest you to use System Restore feature to get back to the state where it was working fine. Windows, usually, creates a restore point whenever it installs something.

3] Uninstall and reinstall the device driver

The last tip is to completely uninstall and reinstall the device driver. Post uninstallation, Windows will look for a driver through its Windows Update Service, but it’s best to download the compatible version from the OEMs website in case it cannot find.

  1. Open Device Manager and find the faulty device.
  2. Right click on it, and select Properties, and find the version of the driver. Using this information, download the earlier version of driver which will be compatible.

Now here is how to uninstall and reinstall:

  1. Right-click the device and select Uninstall > OK.
  2. Go back to the Drive Manager, and right-click on the PC and select scan for hardware changes.
  3. This will find the new driver and install it.
  4. In case it fails, you can install the driver you installed from the OEM website.
  5. To check the device status, look for the status message in the general tab. If all is ok, you have resolved your problem.

Other things you may need to take a look at:

  1. Make sure your system is updated with the latest System BIOS and Windows Updates
  2. Ensure that your power supply meets the minimum recommended power requirement for your GPU. If your card needs additional power, ensure that the PCIe supplemental power connector is plugged into the card
  3. If nothing works, you may need to replace the graphics card as it may be defective. Take your PC to hardware support.

All these should help you resolve the issue with your Graphics Card. Since this is a generic error, drive incompatibility has the highest probability of causing the error.

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