Like many other services in Windows, the Windows Update Service may at times stop behaving properly. This can cause Windows Update error 0x8024A10A. This error code indicates that the Windows Update Service is shutting down. If you face this issue, here are a few things you could try.
USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.
Windows Update error 0x8024A10A
In case you are already facing the problem, try restarting the system. If that doesn’t make a difference, try the following suggestions:
1] Restart the Windows Update service
Open the Service Manager window and locate the Windows Update Service. Right-click on it. If the Service is stopped, select Start. If the Service is already started, select Restart.
Now try running Windows Update.
2] Run the Windows Update Troubleshooter
The Windows Update troubleshooter would review the status of the services which support the process. It would prompt and fix if anything abnormal is detected. The procedure to run the Windows Update troubleshooter is as follows:
Click on Start > Settings > Updates and Security > Troubleshoot. Then select the Windows Update troubleshooter and run it. Restart the system.
You can also try to run Microsoft’s Online Windows Update Troubleshooter and check if that is any help in fixing any of your issues.
3] Run Windows Update in Clean Boot State
Perform a Clean Boot, and then run Windows Update. When you start the computer in clean boot, the computer starts by using a pre-selected minimal set of drivers and startup programs, and because the computer starts with a minimal set of drivers. This way you can ensure that no third-party process will interfere with the updating process.
I hope this helps!