Of the numerous errors that Xbox console gamers may encounter, this post provides the most applicable solutions to two known error codes which are 0x8b050066 when using the Xbox console and 80270254 when playing content on the Xbox console.
Fix Error Code 0x8b050066 when using the Xbox console
You may see the Error Code 0x8b050066 when using your Xbox Series X|S or Xbox One console. When this error occurs on your console, this may mean that there’s a problem with Xbox Live, or that your console has encountered an unexpected error.
To resolve this issue on your console, you can apply the following solutions in no particular order:
- Check the Xbox server status
- Power-cycle your Xbox console
- Reinstall the game or app
- Reset Xbox console
Let’s take a look at a quick description of the listed solutions.
1] Check the Xbox server status
As already mentioned, when you get the Error Code 0x8b050066 when using your Xbox console, it could be due to a problem with Xbox Live – issues with Xbox Live are usually temporal. So, you can wait awhile and then repeat the action you earlier performed that triggered the error. If the error reappears, then you can quickly check the Xbox Live status at support.xbox.com/en-US/xbox-live-status, and if all services indicators show green which means all services are up and running, you can try again and see if the issue is resolved. Otherwise, you need to check your internet connection on your console by following these steps:
- Press the Xbox button to open the guide.
- Select Profile & system> Settings > General > Network settings.
- Select Test network connection.
If the connection test is successful, your console will connect to the Xbox network. If the connection test is not successful, make a note of the error message/code to troubleshoot further. In addition, you should also restart your internet device (router/modem) and consider using a wired (ethernet) connection to connect your console and see if that helps.
2] Power-cycle your Xbox console
This solution requires you to power-cycle your Xbox console by following these steps:
- Press and hold the Xbox button on the front of the console for approximately 10 seconds to turn off your console.
- Unplug your Xbox from the mains.
- Wait at least 30-60 seconds.
- Once the time elapses, plug your Xbox back into the power outlet.
- Now, press the Xbox button on the console or the Xbox button on your controller to turn your console back on.
In the case, you don’t see the green boot-up animation when the console restarts, you can repeat these steps and make sure that you hold the power button until the console completely shuts down. Basically, by removing power to the Xbox console, the built-in RAM (internal memory) is refreshed and allows the device to function almost like a new device. No games or data are deleted from this process.
3] Reinstall the game or app
If you’re trying to use a game or an app when the error occurred on your Xbox console, it’s due to your console having encountered an unexpected error. In this case, a viable fix is to uninstall and then reinstall the game/app. To perform this task, follow these steps:
- Press the Xbox button on your controller to open the guide.
- Select My games & apps > See all.
- Select Games or Apps.
- Highlight the game or app you want to uninstall.
- Press the Menu button.
- Select Uninstall.
- Select Uninstall all.
To reinstall the game or app, you can insert the disc or download it again from the Ready to install tab by selecting the game title from the Ready to install tab at the top of the screen. Alternatively, you can search for and download the game/app from the Microsoft Store.
4] Reset the Xbox console
As a last resort, as far as this error code 0x8b050066 goes, you can reset your Xbox console and see if that helps. The reset operation will reinstall the console’s operating system and depending on your network, the process could take a while. To perform this task, follow these steps:
- Press the Xbox button on your controller to open the guide.
- Select Profile & system > Settings > System > Console info.
- Select Reset console.
- Select Reset and keep my games & apps.
To not reset your console to factory defaults, make sure you select the Reset and keep my games & apps option which will reset the OS and delete all potentially corrupted data without deleting your games or apps.
Read: How to turn on 120Hz mode on your Xbox Series X|S device?
Fix Error Code 80270254 when playing content on an Xbox console
You may see the Error Code 0x80270254 when you try to play content on your Xbox Series X|S or Xbox One console. When this error occurs on your console, this may mean that you need to install the right app to play the content or that the content you’re trying to play hasn’t been downloaded/installed.
To resolve this issue on your console, you can apply the suggested solutions outlined below:
- Make sure you’re using the right app
- Restart Xbox console
- Check/Test Xbox Live network connection
- Redownload the content
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Make sure you’re using the right app
As the Error Code 0x80270254 when you try to play content on your Xbox console may indicate that you’re trying to play the content with the wrong app, your first step in troubleshooting the issue at hand is to make sure you have downloaded the appropriate app for using or playing the content on your gaming system.
2] Restart the Xbox console
If you tick the box for the right app to play the content, but the issue in focus persists, then it’s likely the error is due to a minor glitch with your console. In this case, to rule out this possibility, you can simply restart your Xbox console and after the reboot, play the content you are having issues with and see if that resolves the issue.
To restart your console, do the following:
- Press and hold the Xbox button on the controller to launch the Power center.
- When the options show, select Restart Console.
- Select Restart and wait until your console finishes the reboot.
If the issue persists, try the next solution
3] Check/Test Xbox Live network connection
If you still get the error 80270254 after the console reboot, then your next step is to make sure your console is connected to Xbox Live, and you’re signed into your profile. If you can’t connect, you can run a network test to see if that’s what’s causing this problem. To test the Xbox Live connection on your console, do the following:
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > General > Network settings > Test network speed & statistics.
Wait until the speed test is completed. If you see more than 5 percent packet loss, you may need to troubleshoot your Xbox console network connection. You can try restarting your router which in some cases is enough to fix the problem. You may also contact your Internet Service Provider and see if they can be of help.
However, if your console has an active and stable Internet connection but the error continues to pop up, then it’s likely the problem can be with the Xbox servers. In this case, you can check the Xbox Live status to see if some of the services are down or under maintenance. If it’s a server problem, there’s nothing much you can do but wait it out because these kinds of issues are often fixed within an hour or two.
4] Redownload the content
Whether you buy a game on a disc or download it from the Microsoft Store or Xbox Game Pass, you need to install it on your console’s hard drive before you can play it. This solution requires you to re-download the content from the Microsoft Store as the issue you’re currently facing could mean that the content you’re trying to play hasn’t been downloaded or installed on your Xbox console. If this isn’t the case, and the issue still isn’t resolved, you can reset your console with the option to keep your games & apps.
Read: Error 0xc101ab66 when playing content in Movies & TV app on Xbox
I hope you find this post helpful!
These Xbox-related error code(s) might interest you: 0x80073cf6 | 80153048 | 0x8007013d
How do you fix an installation error on Xbox One?
To fix an installation error on your Xbox console, generally, you can clear local saved games. When you clear local saved games, games saved to your hard drive will be deleted, but they’ll still be saved to the cloud.
- Eject the disc from your console.
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > System > Storage devices.
- Select Clear local saved games.
- Select Yes to confirm.
- Once your console restarts, try installing the game again.
Why won’t my Xbox download anything?
If you’re unable to download games or apps on your Xbox console, you may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. Also, if games/apps are not downloading, you need to check your storage space. If your device is low on space, it can stop apps from downloading and installing.