Monitoring Office 365 with System Center Operations Manager 2012 R2

Office 365 is becoming more and more commonly used these days. So naturally the requirement to monitor a bit more closely what exactly is going on in your subscription becomes a topic for a lot of small, medium and larger customers. Microsoft does offer a SCOM Management Pack for Office 365 (can be downloaded at but once you import it and look at the dashboard it provides, you might be a bit disappointed.



What the official Management Pack does give you is an overview of Incidents (Active and Resolved) and Planned Maintenance Times. There is no information on how well you are connected or what kind of performance your end users might experience. That got me thinking and experimenting around a little bit. I have created a management pack that gives you additional information on your Office 365 environment. So far only for Exchange Online, but the other components are in the works as well. The MP is not ready to share quite yet, I need to add some documentation and features to it, but I thought I test the waters a little bit by giving you all a little teaser screenshot of the current state of my O365 Exchange Online Dashboard…

Here is the Overview Dashboard

And then the detailed dashboard

So I would love to get some feedback from whoever reads this:

  • Is this useful?
  • What are the KPIs and/or synthetic transactions that are most interesting and important to you/your customers?

So much for the moment… Watch this space, there will be updates to this as I go along, hopefully with a lot of feedback from my readers.

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