UK communications regulator Ofcom is examining the impact of chat and video services, such as WhatsApp, Zoom and FaceTime, on traditional calling and messaging. It is also attempting to find out whether their inability to allow cross-platform communication raises concerns. The process is only just beginning …
Customers will be able to exit contracts for free if they don’t get advertised speeds Ofcom has proposed changes to its codes of practice governing the provision of broadband, which will enhance the rights of consumers and force internet companies to give clearer guidance over …
The scorecards are designed to help customers choose the best providers, and for the providers to see areas where they can improve As part of a new initiative from the UK Regulators Network (UKRN), Ofcom has joined forces with regulators from the water, energy and banking …
